You will find our main office directly at the valley station of the cable car (Hőssbahn). The main office is open daily during the winter season.
You can also use our online shop and enjoy many advantages (discounts, etc.). The office at the middle station next to the kids park, is mainly open for private lessons, payment and arranging. Attention, no fix opening hours.

No. The sports equipment must be rented or purchased independently of the ski school. The SKI / SNOWBOARD EQUIPMENT can be rented in one of the following sport shops:

• Intersport Pachleitner www.intersport-pachleitner.at
• Sport 2000 www.sport2000rent.com

As long as the lifts are working, our ski instructors are working too. Like our motto: “there is no such thing as bad weather, just bad clothing”. Should somebody stay at home cause of that, then this day is “lost”. The day will neither be refunded nor can it be postponed to another day (There is a simple reason: The participant won't fit the group anymore).

If guest show up with inadequate equipment (for example: the skis are very old or in bad condition or the binding ist not adjusted), they can’t participate in the course until they have appropriate skis. There won't be any money refunded for missed course days. Intersport Pachleitner and Huber 2000, which are in village, both have the possibility to prepare your skis or to rent you new ones.

• Intersport Pachleitner www.intersport-pachleitner.at
• Sport 2000 www.sport2000rent.com

The best option is to book only one day with the option of extending it (extension per day per child costs 10€). If your child wants to ski on the next day/s, you can always extend on the same day with low risk. However, if you book for 5 days and your child doesn’t want to ski after the first day, or for any other reason, then we can't offer refunds.

The ski pass is not included in the course price! Info and prices for ski passes can be found at www.hiwu.at

YES! At the Sunny Kids Park – our kids practice terrain – a ski pass is necessary from day one. To reach theSunny Kids Park, Kids Arena, you need to take a cable car ride first and walk/ski down approximately 150m to the entrance of the kids area. Ski pass sortiments, combinations and prices can be found at www.hiwu.at

While it was once common to book all courses and equipment upon arrival, we now strongly advise booking ski and snowboard courses well in advance. This also applies to private lessons, which we recommend reserving ahead of time. By doing so, you'll mitigate the risk of courses being fully booked or equipment being unavailable, especially during the peak season when demand is high. Online booking benefits both the ski school, allowing for better planning, and guests, who secure a guaranteed spot and may even receive a discount. Additionally, booking in advance provides ample time to address any inquiries, ensuring a seamless organization for a perfect winter holiday.

A complete set of ski or snowboard equipment, warm clothes, gloves, sunscreen. We also recommend a helmet (obligatory for children up to 15 years).

We offer courses from beginners to good skiers / snowboarders. On the first day of the course you will be divided according to your current ability.

We highly recommend booking through our webshop, ideally as early as possible. Doing so offers numerous advantages. While there's typically space available in our group courses, during holiday periods, we cannot guarantee availability without prior online booking.

On Saturdays and Sundays, regular group courses are not available, except during the Christmas/New Year period, where courses are scheduled based on fixed dates starting on December 27th and January 2nd. We do offer weekend courses, but they follow different terms than our regular courses. Private lessons, however, are available on Saturdays and Sundays upon request at any time.

In terms of pricing, our 5-day course offers the best value. If you're unsure whether your child (aged 4 and above) enjoys skiing, you can initially book fewer days. Should they enjoy it, extending the booking for additional days is simple, with a prolonging charge of 10€ payable at our office. Please note that while extending is possible, reducing the number of booked days is not, and refunds are not provided.

YES. It makes sense to redeem the days consecutively, as the learning program builds upon each day. If children/adults skip a day, they may struggle to keep up with the course, which could result in a need to change groups. However, availability in lower-level groups is not guaranteed."

Beginner courses typically commence on Mondays (other days available upon request). Beginners cannot join a course already in progress mid-week. However, intermediate and advanced children have the option to join a course already in session from Tuesday to Wednesday.

We have an international team of ski instructors. Most of the ski instructors speak German and English. We also have sometimes instructors who speak Dutch.
On request, other languages can also be considered for private lessons (Croatian, Dutch, Czech,…)

Group lessons are generally held in German or English. Other languages such as Dutch, Czech, Croatian, etc. are possible on early request, but can never be guaranteed.

In essence, refunds are only provided upon presentation of a medical certificate from a local doctor (for illness or injury). Nevertheless, we offer various options (such as one-day courses or extensions for a nominal fee) to minimize any potential risks for you.

If, despite precautions, the situation doesn't improve, we offer the opportunity to convert your course into a private lesson. In this scenario, the remaining value of your course days will be credited, and any outstanding balance must be settled.

A minimum of 5 participants is required for a group course to be possible. If there are less than 5 participants, the group can be combined or the course time can be shortened accordingly. Private lessons can be taken and shared.

Course cards are personalized and non-transferable. Redeemed course tickets will be refunded on a pro rata basis. The Wintersportschule Stodertal GmbH, Ski School Hinterstoder accepts no liability for any accidents.

Yes. We accept Visa, Mastercard, EC card (Maestro) and cash.

We offer group courses starting from 4 years old. Younger children can participate for one day initially, and if it goes well, parents can extend the booking (+10€ prolonging charge). Private lessons are available at any time. For children aged 7 and above, we recommend our Cool Kids course, running for 3 hours from 10 am to 1 pm. Snowboard courses have a minimum age requirement of 8 years old. The half-day course is 2 hours per day, from 10 am to 12 pm, open to children aged 4 to 15 years old.

No. The sports equipment must be rented or purchased independently of the ski school. The SKI / SNOWBOARD EQUIPMENT can be rent in one of the following sport shops:

• Intersport Pachleitner www.intersport-pachleitner.at
• Sport 2000 www.sport2000rent.com

The grouping is done by questioning and testing on the first day of the course. If the grouping does not fit 100%, it is possible to change to another group without any problems.

At the assembly point, all groups are organized based on skill levels. Participants are questioned about their skiing abilities, and based on their responses, they are placed in the appropriate group course. Additionally, children are asked to ski through a slalom course where we assess their technique. Changing to another group is possible without any issues. If your child's skill level falls between two categories, it's advisable to choose the lower one. The only potential issue arises during off-peak seasons when we have smaller groups. In such cases, incorrect bookings may result in the unavailability of the appropriate group.

The children are primarily divided according to their skiing ability and age. If the children have approximately the same level, they can of course also ski in the same group. Just let us know on the first morning when we form the classes. We will try our best. Our teachers are always taking measure on the lower level kid.

The ski pass is not included in the course price. Information and prices you can find here: www.hiwu.at

YES. At the Sunny Kids Park, our dedicated practice terrain for kids, a ski pass is required from the first day onward. Access to the Kids Arena is via a cable car ride followed by a walk/ski down approximately 150m to the entrance of the kids' area. For information on ski pass options, combinations, and prices, please visit www.hiwu.at.

The ski race is held on Friday mornings as part of the lessons, except on Christmas, when races take place on the 31st of December and the 6th of January in the morning. Participation in the ski race is integrated into the lessons. Children who choose not to actively participate in the race can opt to watch instead. Following the race, lessons continue as usual. Subsequently, the award ceremony takes place at the respective assembly point, the kids' park. Each child receives a certificate and a medal.

We have an international team of ski instructors. Most of the ski instructors speak German and English. We also have sometimes instructors who speak Dutch.
On request, other languages can also be considered for private lessons (Croatian, Dutch, Czech,…)

Group lessons are generally held in German or English. Other languages such as Dutch, Czech, Croatian, etc. are possible on early request, but can never be guaranteed.

No, since a couple of years we don´t offer lunch anymore

n principle, the meeting point also serves as the pick-up point. Our meeting place is located at the middle station, next to the entrance of the Sunny Kids Park. However, if you're unsure, feel free to ask your child's ski instructor for clarification.

In terms of pricing, our 5-day course offers the best value. If you're uncertain whether your child, especially in the age range of 4-5 years as a beginner, will enjoy skiing, it's wise to book fewer days initially. That's why our booking options are flexible, ranging from 1 to 5 days.

If you book for just 1 day and your child enjoys it, you can visit our office by 13:30 on the same day to extend the course. We'll calculate the price difference plus a €10 prolonging charge. Additionally, the instructor will assess whether it's beneficial to extend the course after the first 2 hours.

Our program is structured over a week, including ski races and prize-giving on Friday mornings. Therefore, it's advantageous to participate in the full 5-day course. Nevertheless, attending for fewer days is also possible.

Purchasing the 5-day ticket upfront offers a significant price advantage. Buying individual tickets for the first 3 days, with a prolonging charge of €10 each time, ends up being more expensive.

YES. It makes sense to redeem the days consecutively, as the learning program builds upon each day. If children/adults skip a day, they may struggle to keep up with the course, which could result in a need to change groups. However, availability in lower-level groups is not guaranteed."

The telephone number of a parent should be noted on the course card so we can reach you if necessary. It's crucial to double-check the number for accuracy and ensure the country code is included. Therefore, it's important that you are reachable on your mobile phone.

For organizational purposes, we kindly request booking the private instructor well in advance. The sooner, the better. This allows us to best accommodate your preferences (time, ski instructor, language, etc.). Especially during the high season, we receive numerous requests for private lessons.

You are also welcome to visit our office directly. There's always a possibility that a private teacher may be available at short notice.

The quoted private rates are for 1 person, for each additional person we charge a surcharge of 60€ for 2^nd person, 50€ for 3^rd person and 40€ for 4^th person.
All participants should have a similar level, the ski instructor is building up on the lower level skier.

You have many advantages when reserving online:

• Booked private teacher is firmly reserved for you
• Disscount from 5 days on (see it on table)
• No need to fill in forms on site
• No waiting time at check-in
• Detailed lesson information
• And finally go on holiday relaxed.

We have an international team of ski instructors. Most of the ski instructors speak German and English. We also have sometimes instructors who speak Dutch.
On request, other languages can also be considered for private lessons (Croatian, Dutch, Czech,…)